Cozy Carpet & Concrete launched in February 2026. Ben Cosgrove built it on one simple promise: the person who quotes your job is the person doing it, and the person standing behind it afterwards.
Cozy is a one-person operation by design. Ben turned up to too many homes himself where the "experienced tech" was someone the booking office had never met — and the job suffered for it.
So Cozy works the opposite way. Every quote, every truck-mount run, every difficult stain conversation, every follow-up call — same person, same standard, every time. If something isn't right, you ring one number and Ben sorts it.
Born and raised on the NW coast. Devonport-based. Servicing from East Devonport through Latrobe, Spreyton, Don, Quoiba — and Burnie on quote.
If we say 9am, it's 9am. If we're running late, you'll hear from us before the window closes.
Public liability cover in place. Furniture protected. We respect your space like it's our own.
Written, itemised, free. No surprise fees, no upsells halfway through the clean.
End-of-lease carpet cleans come with a re-clean guarantee if your agent flags anything carpet-related.